Dear Home Owner,
We would like to take just a moment to thank you for having us in your home to install your new Protection 1 alarm system. We have created this page to assist you with the operation of your new system, and to address any questions you may have. Please check back from time to time as we will be adding additional information.
Below you will find links with valuable information. Should your question not be
covered here, please feel free to contact customer support at 866.983.5464. You may
also reach us, your technicians Randy & Sherry, regarding any installation questions
or concerns you may have at 727.238.5697 or by e-
Your Protection 1 representative should have left information with you on how you may be eligible for a deduction on your homeowner’s insurance. In some cases this deduction may cover a significant portion of your monthly service charge. Check with your insurance company to see if you qualify for this deduction. Please note that “monitored” smokes usually qualify for even more deductions.
Thank you again for the opportunity to help secure your home and your family. We sincerely hope you enjoy your new alarm system.
Your Protection 1 Technician(s),
Randy & Sherry Miller
RJ Merchants.com/p1techs
727.238.5697
Regular Working Hours (Fall):
You may e-
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Helpful Links
Please note, that we are still working on the finishing touches of this page. We sincerely hope you will find this information helpful.
False Alarm Prevention -
Alarm.com Interactive on You Tube -
Alarm.com Services https://www.alarm.com/login.aspx
How to set up and use Alarm.com (Tutorials) -
Simon XT User manual –> Simon XT User Manual.pdf
Simon Xti User manual –> Simon Xti User Manual.pdf
If you are not currently a Protection 1 customer, and would like more information about our alarm systems, please inquire by email at sales@rjmerchants.com.
Customer Comments:
(Added July 21/11) In May we decided to try out a Alarm System when a sales representative came to our home. He was very thorough, helpful and polite. The same day that we signed up for the service technicians arrived at our home to install the alarm system. Our technicians were Randy and Sherry, a couple who work together. We were very impressed with their efficiency and courtesy. They were here for a couple of hours installing, testing and teaching us how to use the system. Even though it was quite late and they had been working all day, they stayed until they were sure that we were confident with operating it. Due to an obnoxious cat, we had to call for service for a loose wire. Randy came the same day that we called with the request. While here, he checked and tightened all the wires throughout the house. We have found this company to be honest and the service exceptional. We would both feel comfortable recommending them to our family and friends.
Best Regards-
Customer from Aurora IL
Send comments to rsmiller@rjmerchants.com, or if you have a facebook account you may leave your comment below.
New Page as of 3/23/13 Last updated 09/21/14
Disclaimer: This website is owned and operated by RJ Merchants. RJ Merchants is not a part of Protection 1. The creation of this page is only intended for the added convenience of the customer as this page is for informational purposes only, and neither party may be held responsible for any misuse or misrepresentation of it’s content. If you choose to sign up for email notifications, your information will not be sold, given, or shared with any third party, and it will not be used for any other purpose than to send updates pertaining to your alarm system.
© Copyright RJ Merchants 2013 -
Helpful Tips
Servicing your alarm system
It is good practice to check your system to be sure it is working properly. Contact Protection 1 customer service for more details.
About This Page
This is a new web page created by your technician(s) to assist you with the operation
of your alarm system and for no other reason. Since it is still in it’s infancy,
we will be periodically adding new content on a consistent basis. Check back from
time to time for updates and new content as it becomes available. We also encourage
you to supply to us your email address on the form located top right on this page
so we can keep you up to date. We will not abuse this information by sending you
tons of e-
How to use your new Alarm System
For more videos about your new Home Security System visit Protection 1’s you tube page at http://www.youtube.com/user/ProtectionOne?feature=watch.
We are still adding content to this site. Please check back with us again soon.
BURGLAR and INTRUSION
Enjoy peace of mind knowing that your home and family are protected from potential
intruders. Your wireless security system creates a blanket of protection that is
nearly impossible to defeat -
FIRE
Regardless of whether or not you have existing non-
ENVIRONMENTAL
Water damage caused by freezing pipes, ground water, or flood conditions can cause real (and expensive) damage to your home. Our monitored environmental sensors help detect water damage risks early, to minimize your home's exposure.
LIFE SAFETY
Protection 1’s monitoring packages all include professional monitoring for medical life safety. Using the Panic Pendant, a panic alarm can be immediate triggered to send a police or medical panic signal.
Patented 'Crash and Smash'
An additional layer of security that sends a ‘pending alarm’ signal to the monitoring station whenever an alarm is triggered. Traditional alarms send a signal after 60 seconds while the system waits to be disarmed.
With Protection 1, a signal is sent immediately. If you don't send the proper code, our professional monitoring station will treat it as an intrusion alarm.
A picture of us will soon be added in this empty space.
How to use your new GE Simon XT
How to use your new GE Simon XTI
Alarm.com Tutorial
Alarm.com Intro
During the first 2 weeks, please call our special NEW CUSTOMER HOTLINE at: 866.983.5823
Click on your panel below to download your user manual in pdf format.
Simon XT Panel
Simon Xti Panel
The creation of this web page is intended for educational purposes only, and is in no way affiliated with Protection One. This page was made possible with the educational help of Chris Farrell’s and Dani Johnson.
Dear Customer, recently we were asked by P1 to remove all links from this page pointing back to them. We are sorry for any inconvenience this may cause. For P1 information, please visit them directly at there website.