Dear Home Owner,
We would like to take just a moment to say thank you for having us in your home to install your new GE alarm system. We have created this page to assist you with the operation of your new system, and to address any questions you may have. Please check back from time to time as we will be adding additional information.
Below you will find links with valuable information. Should your question not be
covered here, please feel free to contact customer support located with your brochure
or in your folder. You may also reach us, your technicians Randy & Sherry, regarding
any installation questions or concerns you may have at 727.238.5697 or by e-
Your Alarm Specialist should have left information with you on how you may be eligible for a deduction on your homeowner’s insurance. In some cases this deduction may cover a significant portion of your monthly service charge. Check with your insurance company to see if you qualify for this deduction. Please note that “monitored” smokes usually qualify for even more deductions. Contact Customer Service or our Representative for more information.
Thank you again for the opportunity to help secure your home and your family. We sincerely hope you enjoy your new alarm system.
Your Professional Alarm Technician(s),
Randy & Sherry Miller
727.238.5697
Regular Working Hours (Winter):
You may e-
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Helpful Links
False Alarm Prevention -
Alarm.com Interactive on You Tube -
Alarm.com Services https://www.alarm.com/login.aspx
How to set up and use Alarm.com (Tutorials) -
If you are not currently a customer, and would like more information about our alarm systems, please fill out the form at SmartHome or email sales@rjmerchants.com.
Customer Comments:
(Added July 21/11) In May we decided to try out a Alarm System when a sales representative came to our home. He was very thorough, helpful and polite. The same day that we signed up for the service technicians arrived at our home to install the alarm system. Our technicians were Randy and Sherry, a couple who work together. We were very impressed with their efficiency and courtesy. They were here for a couple of hours installing, testing and teaching us how to use the system. Even though it was quite late and they had been working all day, they stayed until they were sure that we were confident with operating it. Due to an obnoxious cat, we had to call for service for a loose wire. Randy came the same day that we called with the request. While here, he checked and tightened all the wires throughout the house. We have found this company to be honest and the service exceptional. We would both feel comfortable recommending them to our family and friends.
Best Regards-
Customer from Aurora IL
We’d love to hear how we did. Please take a moment to send us your feedback to rsmiller@rjmerchants.com, or if you have a facebook account you may leave your comment below.
New Page as of 11/12/13 Last updated 01/02/15
Disclaimer: This website is owned and operated by RJ Merchants. RJ Merchants is not a part of any monitoring company. The creation of this page is only intended for the added convenience of the customer as this page is for informational and entertainment purposes only, and neither party may be held responsible for any misuse or misrepresentation of it’s content. If you choose to sign up for email notifications, your information will not be sold, given, or shared with any third party, and it will not be used for any other purpose than to send updates pertaining to your alarm system.
© Copyright RJ Merchants 2015 -
Helpful Tips
Servicing your alarm system
It is good practice to check your system to be sure it is working properly. Contact customer service for more details.
About This Page
This is a new web page created by your technician(s) to assist you with the operation of your alarm system. Since it is still in it’s infancy, we will be periodically adding new content on a consistent basis. Check back from time to time for updates and new content as it becomes available.
How to use your new GE System
For more videos about your new Home Security System visit: We will be adding content here shortly…. Please check back again soon.
BURGLAR and INTRUSION
Enjoy peace of mind knowing that your home and family are protected from potential
intruders. Your wireless security system creates a blanket of protection that is
nearly impossible to defeat -
FIRE
Regardless of whether or not you have existing non-
ENVIRONMENTAL
Water damage caused by freezing pipes, ground water, or flood conditions can cause real (and expensive) damage to your home. Our monitored environmental sensors help detect water damage risks early, to minimize your home's exposure.
LIFE SAFETY
Our monitoring packages all include professional monitoring for medical life safety. Using the Panic Pendant, a panic alarm can be immediate triggered to send a police or medical panic signal.
Patented 'Crash and Smash' (Alarm.com only)
An additional layer of security that sends a ‘pending alarm’ signal to the monitoring station whenever an alarm is triggered. Traditional alarms send a signal after 60 seconds while the system waits to be disarmed.
With Alarm.com, a signal is sent immediately. If you don't send the proper code, our professional monitoring station will treat it as an intrusion alarm.
How to use your new GE Simon XT
How to use your new GE Simon XTI
Go!Control Panel
Alarm.com Intro
Customer Service Hotline Located with paperwork.
Click on your panel below to download your user manual in pdf format.
Simon XT Panel
Simon Xti Panel
The creation of this web page is intended for educational purposes only, and is in no way affiliated with Protection One. This page was made possible with the educational help of Chris Farrell’s and Dani Johnson.
The Many Faces of Protection
Now you can monitor your home and control your security system from your iPhone or PDA using Alarm.com’s Interactive Services. Whether you’re checking up on the kids from the grocery store, arming your system from work or controlling your kitchen lights from the airport, Smart Home Interactive brings home to you, and it’s available exclusively through our partner Alarm.com.
**NEW** CLICK HERE to download the application for Android phones.
CLICK HERE for your FREE download for iPhone users. (You must have iTunes installed)
For Blackberry users, CLICK HERE to download it.
Windows phone users, CLICK HERE to download it.
To login to Alarm.com, enter your login credentials in the header above (coming soon).
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Check out our new Health Blog!!
We sincerely hope you will find this information helpful as we work on the finishing touches of this page.